Healthcare Membership Options

Choose Membership Plan

Basic Membership


  • Our basic membership includes access to
  • - our members only Community Forum section,
  • - Video and Classic training materials,
  • - our Newsletters,
  • - Podcasts and
  • - Articles written specifically to address your practice issues.
  • Basic members also have the opportunity to work one on one with Lee in limited Zoom sessions. All sessions are recorded and available to all basic members so we can share the learning generated in the BR community.

Value Membership


  • Our best value membership. Get all the Basic membership benefits, PLUS
  • - a customized "Readiness for Change" project, PLUS
  • - a level 1 Patient Care Value Stream AND
  • - a one hour Zoom meeting EVERY MONTH to help you integrate and align ALL your practice QI initiatives.
  • PCMH, MIPS, ACO, CPC+ initiatives can be duplicative and we help make sense of them all in the wider context of your practice's best direction for stability, balance and growth. These elements get your practice off the ground on a transformation program designed around the BR transformation methodology, created from the results of 30 years of working in organizational transformation and unique in the industry.

Premium Membership


  • Our Premium members receive everything in the Value membership package, PLUS
  • - extra one on one Zoom sessions on specific practice development areas, such as integration of behavioral health, HR issues and Revenue Cycle Management. It is the true custom support solution for strategically aligned QI in your practice. Think of this as your "On Demand Strategic and Operations Support System"

Transformation Club Membership Options

Demand Analysis and Management

  • Category: Uncategorised
  • Published: Thursday, March 05 2020 08:55
  • Written by Super User
  • Hits: 4174

Most medical practices handle demand from patients and other sources with traditional scheduling systems. 

These systems (with minor variations) work on similar principles:

  • Lay out a practice visit calendar to represent patient visits scheduled on any given day. The front desk staff typically administer this, or sometimes if the volume merits it, specific scheduling staff. 
  • Establish a staff hours roster, where all staff (but especially providers) layout the hours they wish to work on what days.
  • Establish a set of guiding protocols and rules whereby patients are scheduled
  • If no capacity exists when a patient requests it, that patient is put off to another open slot, typically days or weeks into the future. 

This is the root cause of waiting lists, which in our experience have universally extended into not just weeks, but months for patients to be seen for routine appointments. 

At Bryan Research, we have spent the better part of 25 years figuring out a better way. Taking the robust analytical toolset from Six Sigma and Statistical Process Control, we developed a method for measuring and analyzing demand which has been deployed in many clients now. 

Understanding demand is the first step to segmenting it and establishing sets of operating protocols which imprint adaptability into your practice. This chart represents demand on a fictitious practice for 2019 and the first weeks of 2020. We teach how to construct the chart, how to interpret it, how to systematize it in your practice management system and how to enable managers and owners to utilize it as a central component of your demand management system. 

Results can be astonishing. Patient wait lists can be reduced by 90%, and eventually get to the holy grail of open scheduling. If this interests you, please don't hesitate to contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. or (802) 870 3433 for a complementary initial discussion. 

Testimonials from our Clients