In 2018 and 2019, we worked with Lee Bryan and the Transformation Team to conduct an analysis comparing our current state and designing our future state of practice processes. The Transformation Team assisted the practice team in identifying their value-generating processes (value streams), issues preventing them from providing value, and countermeasures to those issues. We were able to reduce practice load by over 12% by focusing on the patient care value stream. See more about this on our YouTube channel at https://www.youtube.com/watch?v=bqJu6h13VZ0